As MRO purchasing responsibilities grow and change, so too does the role of the industrial distributor. Buyers now ask those suppliers for even more help with keeping costs down.
By Susan Avery -- Purchasing, 6/12/2008
Industrial distributors see it too: The MRO (maintenance, repair and operations) buy is more strategic, and purchasing has new expectations for suppliers.(FS#00117)
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"When procurement partners with distributors, it expects them to reach out, engage their suppliers and ensure they are providing technical support and expertise," says Dale P. Flanders, director of global MRO procurement for Accenture in Albany, N.Y.
This view matches the results from Purchasing reader surveys conducted earlier this year as well as the view in corporate offices and plant sites all over the country, distributors say. Companies recognize the impact purchasing—even MRO purchasing—has on the bottom line, and, with prices rising and competition intensifying, resourceful buyers are turning to suppliers for help managing costs and generating revenue.
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